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Banking

From Business Bankers to Retail Branch managers to bank tellers to mortgage brokers and financial planners, incentive compensation varies significantly across all the key design components:

  • Transaction volumes
  • Payment frequency (transactional, month, quarter, annual)
  • Sales teams covering all role types: field sales, contact centre, direct and indirect channels, wholesale
  • Large customer numbers
  • Complications measuring gross margin versus revenue
  • Complications measuring the value of new business orders
  • The importance of retention business but the difficulty of incentivising retention sales activity


PerformanceCentre’s unique architecture provides a platform for tracking and managing disparate models off the one platform. Different distribution channels can manage entirely separate plans – with the group executive being able to get a helicopter view of incentive compensation across the business.

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