Direct Sales
Contact Centre sales and service reps
These roles are characterised by highly detailed key performance indicators including sales and non sales measures. PerformanceCentre provides reps with web access to all their KPI data and what that means for the incentive compensation.
Sales executives
From field sales representatives to senior sales professionals selling big ticket items to C level executives – PerformanceCentre is designed to accommodate unique profiles for each job type to provide a customized environment for performance and reward.
Sales managers
Sales managers are often eligible for incentives and commissions as well as needing to monitor the performance and reward of their team members. Furthermore, their incentives are typically based on an aggregation of performance of their team members. PerformanceCentre provides aggregation and drill down capability. Sales managers can access all information from a single login. Importantly, all staff are working from the same data source so that there are nil data discrepancies.
Solution consultants, support roles
Solution consultants, technical consultants, pre sales support, bid managers can all benefit from PerformanceCentre. Sales performance can be tracked individually or on a team basis. PerformanceCentre provides an interface for managing all the relationships between people, performance and reward.
