Types of job roles
Any organization running pay for performance plans for employees or channels partners can benefits from PerformanceCentre.
The most common types of job roles that you’ll find using PerformanceCentre are:
DIRECT SALES TEAMS
Contact Centre sales and service reps
These roles are characterised by highly detailed key performance indicators including sales and non sales measures. PerformanceCentre provides reps with web access to all their KPI data and what that means for the incentive compensation.
Sales executives
From field sales representatives to senior sales professionals selling big ticket items to C level executives – PerformanceCentre is designed to accommodate unique profiles for each job type to provide a customized environment for performance and reward.
Sales managers
Sales managers are often eligible for incentives and commissions as well as needing to monitor the performance and reward of their team members. Furthermore, their incentives are typically based on an aggregation of performance of their team members. PerformanceCentre provides aggregation and drill down capability. Sales managers can access all information from a single login. Importantly, all staff are working from the same data source so that there are nil data discrepancies.
Solution consultants, support roles
Solution consultants, technical consultants, pre sales support, bid managers can all benefit from PerformanceCentre. Sales performance can be tracked individually or on a team basis. PerformanceCentre provides an interface for managing all the relationships between people, performance and reward.
INDIRECT SALES & DISTRIBUTION
Whether your sales people are internal or external, PerformanceCentre can handle the end to end incentive management process.
PerformanceCentre generates a Recipient Created Tax Invoice for agents, dealers and channel partners – similar to generating a payroll file for employees.
PerformanceCentre can manage both your direct and indirect channels on a single deployment. Or you may chose to use multiple shards.
NON SALES INCENTIVE COMPENSATION
From general staff on a company short term incentives (STI) to executives on complex executive incentive schemes – PerformanceCentre can manage the calculations and ensure that all variable pay data is captured on a single corporate database.
