Telecommunications
Sales incentive compensation in the telecommunications industry is characterized by several complicating factors:
Various lines of business (mobile, wireline, broadband etc) incorporating a large range of products and rate plans
Recurring revenue streams as well as transactional sales drivers
Sales teams covering all role types: field sales, contact centre, direct and indirect channels, wholesale
Large customer numbers
Complications measuring gross margin versus revenue
Complications measuring the value of new business orders
The importance of retention business but the difficulty of incentivising retention sales activity
PerformanceCentre’s incentive management software is purpose built to provide a flexible platform to accommodate these complexities. Our client service team also has combined decades of experience in working with telecommunications plans.
